Shipping & Policies

Welcome

Thank you for supporting independent artists and craftspeople by buying handmade! If you have any questions about my products or about the buying/shipping process that are not answered here, please start up a conversation. I answer each and every message myself and strive to provide the best Etsy experience possible for you!

Payments

Payment is accepted via credit card through Etsy or PayPal. Our shop also accepts Etsy gift cards.

Shipping

All shipments are made via USPS First Class Mail unless you select Priority Mail during checkout. Delivery confirmation is included with every order at no additional cost.

(Please note that USPS First Class Mail tracking details may not reflect actual transit status or location. For greater tracking accuracy, Priority Mail is recommended.)

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Returns and exchange details

Because of health and safety concerns, we regret that we cannot offer returns/exchanges. If your item is damaged during shipping, please start a convo or send me a message (including photos of the damage will speed the process!) within 7 days of receipt so that I can initiate a postal insurance claim and subsequent replacement of that item.

Additional

WHOLESALE ORDERS:
Wholesale inquiries are welcome! Apothescary Scents countertop displays for our popular roll-on applicators are available for qualifying wholesale orders.

ALLERGIES:
Apothescary Scents products contain ingredients that may adversely affect those with allergies, including (but not limited to) individuals with nut or bee allergies. Persons with allergies should use our products at their own risk.

ESSENTIAL OILS:
Apothescary Scents also contain essential oils, and as with any products that contain essential oils, individuals who are pregnant or nursing should consult a physician before to using these products.

SHELF LIFE:
Apothescary Scents products are free from preservatives and should be stored in a cool dark location. Shelf-life for all of our products is up to one year under ideal storage conditions, unless otherwise indicated in the product's individual listing. Apothescary Scents is not responsible for any exposure to heat or other elements which decrease the product's shelf-life, including those that occur during shipping or are the result of improper storage.